Frequently Asked Questions

LucidHR specializes in HR solutions for the Oil & Gas, Maritime, and Trucking industries, including:

• Recruitment and staffing
• Onboarding and retention programs
• Training and upskilling
• Candidate screening and assessment
• Industry-specific workforce development

Our platform serves two main user groups:

Clients: Registered businesses in Oil & Gas, Maritime, or Trucking industries needing HR solutions.

Candidates: Professionals aged 18+ seeking employment in these sectors.

Account creation differs by user type:

1. Clients: Contact our sales team to set up your corporate account
2. Candidates: Register directly on our website or mobile app

We offer three tiers:

• Basic Plan (₦10,000/month): Access to 10 candidates with 3 search filters
• Standard Plan (₦30,000/month): Access to 20 candidates with 4 filters + onboarding manuals
• Custom Plan: Tailored solutions including aptitude tests and interviews

We accept:

• Bank transfers
• Credit/debit cards
• Online payment platforms (Paystack, Flutterwave)

Yes, you may cancel anytime:

1. Log in to your account
2. Navigate to Billing Settings
3. Select "Cancel Subscription"

Note: Cancellations take effect at the end of your billing cycle. No prorated refunds.

Our 4-step process:

1. Create your profile and upload credentials
2. Complete skills assessments (if required)
3. Get matched with suitable positions
4. Client interviews and placement

Common requirements include:

• BOSIET/HUET (Offshore safety)
• OGUK medical certificate
• Industry-specific technical certifications
• Valid passport (for international positions)

Timelines vary by sector:

• Maritime: 2-6 weeks (depending on vessel schedules)
• Oil & Gas: 4-8 weeks (including safety certifications)
• Trucking: 1-3 weeks (after license verification)

We implement:

• SSL encryption for all data transfers
• Role-based access controls
• Regular security audits
• Strict confidentiality agreements with clients

See our Privacy Policy for details.

Yes, you may:

1. Email supports@marvelousafricalogisticsS.com
2. Submit a formal data deletion request
3. Allow 14 working days for processing

Note: Some data may be retained for legal compliance.