LucidHR Solutions ("we," "our," or "us") is committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or engage with our services. By using our services, you agree to the terms of this Privacy Policy.
1. Introduction
LucidHR Solutions provides specialized HR services for companies and candidates in the Oil & Gas Supply Chain and Logistics (Upstream, Midstream, Downstream), Maritime Crewing and Logistics, and Trucking Supply Chain sectors. We collect personal and professional data to support recruitment, onboarding, training, and workforce development activities.
2. Information We Collect
We may collect the following types of information:
a. Personal Identification Information:
Full name
Date of birth
Nationality
Gender
Contact information (email, phone number)
Address
b. Professional Information:
Resume/CV
Work history and experience
Educational background
Certifications and licenses
References
c. Technical and Usage Data:
IP address
Browser type
Device identifiers
Log files
Cookies and usage analytics
d. Sensitive Information:
Health certifications (where legally required)
Background checks (criminal, credit, etc.)
Biometric data (if used for identification or time tracking, with consent)
3. How We Collect Information
We collect data:
Directly from you via forms, resumes, onboarding portals, and interviews.
Automatically through your use of our website or apps.
From third parties such as recruiters, background check agencies, and training institutions.
4. How We Use Your Information
We use your information to:
Match candidates with suitable job roles.
Facilitate onboarding, training, and performance tracking.
Verify identity and employment history.
Communicate updates and service information.
Comply with legal obligations.
Analyze and improve our services.
5. Legal Basis for Processing Personal Data
We process your data under the following legal bases:
Consent: You have given clear permission for us to process your personal data.
Contract: The processing is necessary for a contract with you.
Legal obligation: The processing is required by law.
Legitimate interest: It is necessary for our legitimate business interests and does not override your rights.
6. Data Retention Policy
We retain your personal data only as long as necessary:
Candidates: 3 years from last activity or job placement.
Clients: 7 years from the end of the last contract.
Legal and audit records: As required by law.
7. Data Sharing and Disclosure
We may share your data with:
Client companies for recruitment purposes.
Third-party service providers (e.g., background check, training, IT support).
Government or law enforcement agencies where required.
Auditors and regulatory bodies.
We do not sell or rent your data.
8. International Data Transfers
If data is transferred across borders, we ensure:
Standard Contractual Clauses are in place.
Adequate data protection laws are respected.
Your data is secured and protected under applicable laws.
9. Security of Your Information
We implement appropriate technical and organizational measures:
SSL encryption
Secure access controls
Regular audits and penetration testing
Staff training on data privacy
10. Your Data Protection Rights
You have the right to:
Access your data.
Correct inaccurate data.
Request deletion of your data.
Withdraw consent at any time.
Object to or restrict processing.
Lodge a complaint with a data protection authority.
11. Cookies and Tracking Technologies
Our platform uses cookies to enhance functionality:
Session cookies (temporary)
Persistent cookies (preferences)
Analytics cookies (usage behavior)
You can control cookie settings through your browser.
12. Children's Privacy
LucidHR does not knowingly collect personal data from individuals under the age of 18. If we become aware that we have collected such data, we will delete it.
13. Third-Party Links
Our site may contain links to third-party sites. We are not responsible for their privacy practices. Please read their policies before submitting data.
14. Changes to This Privacy Policy
We may update this policy occasionally. When we do, we will revise the "Effective Date." You are encouraged to review this policy periodically.
15. Contact Us
If you have any questions or wish to exercise your rights, contact: