LucidHR Solutions - Terms & Conditions

Effective Date: 1st April 2025

Welcome to LucidHR Solutions (“LucidHR,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our platform, tools, services, and products (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Definitions

1.1 Client refers to companies or organizations that subscribe to LucidHR’s HR plans and services.

1.2 Candidate refers to individuals seeking job placements through LucidHR.

1.3 Platform refers to LucidHR’s digital interface, including its website, web portal, and mobile applications.

1.4 User includes Clients, Candidates, and any other party using our services.

2. Scope of Services

LucidHR offers HR solutions focused on:

3. Eligibility

3.1 Clients must be registered business entities within their jurisdiction.

3.2 Candidates must be at least 18 years of age and legally permitted to work.

3.3 Use of the platform requires acceptance of these Terms and compliance with applicable laws.

4. Account Registration

4.1 Clients and Candidates must provide accurate, complete, and updated information when creating an account.

4.2 You are responsible for maintaining the confidentiality of your login credentials.

4.3 Unauthorized use of your account must be reported immediately.

5. Subscription Plans and Payments

5.1 LucidHR offers three plans:

5.2 All payments are non-refundable unless specified otherwise.

5.3 Invoices are issued upon confirmation of subscription. Late payments may result in service suspension.

6. Data Collection and Privacy

6.1 LucidHR collects personal and professional data in accordance with its Privacy Policy.

6.2 Clients are responsible for lawful usage of candidate data provided.

6.3 Candidates consent to data collection, profiling, and job-matching activities.

7. Intellectual Property

7.1 All content on the LucidHR platform, including text, logos, software, and training materials, is the intellectual property of LucidHR.

7.2 Users may not copy, modify, reproduce, or distribute content without written permission.

8. Use of Platform

8.1 Users must not:

8.2 We reserve the right to suspend or terminate accounts that violate these terms.

9. Service Availability and Limitations

9.1 LucidHR strives for uninterrupted access but does not guarantee 100% uptime.

9.2 We are not responsible for disruptions due to maintenance, system failures, or external factors.

10. Candidate Screening and Recruitment

10.1 LucidHR pre-screens candidates using industry-specific standards.

10.2 Final hiring decisions are the sole responsibility of the Client.

10.3 LucidHR does not guarantee candidate performance or retention.

11. Training and Upskilling Services

11.1 Online courses provided to selected candidates are non-transferable.

11.2 Training content may be updated without notice to ensure industry relevance.

12. Onboarding and Retention Manuals

12.1 Clients on the Standard and Custom Plans receive LucidHR onboarding and retention process manuals.

12.2 Manuals are for internal use and may not be resold or shared externally.

13. Client Responsibilities

13.1 Ensure compliance with labor and employment laws.

13.2 Provide accurate job descriptions and screening criteria.

13.3 Maintain confidentiality of candidate data.

14. Candidate Responsibilities

14.1 Submit truthful and complete information.

14.2 Attend scheduled interviews and assessments.

14.3 Use training materials for personal development only.

15. Confidentiality

15.1 Both parties agree to keep proprietary information confidential.

15.2 Confidentiality obligations survive the termination of services.

16. Termination and Suspension

16.1 Users may cancel subscriptions at any time, subject to billing cycle policies.

16.2 LucidHR may suspend or terminate services for violations of these terms or fraudulent activity.

17. Dispute Resolution

17.1 Parties agree to resolve disputes through negotiation or mediation before seeking legal remedies.

17.2 Jurisdiction shall be the courts of [Insert Jurisdiction].

18. Limitation of Liability

18.1 LucidHR is not liable for indirect or consequential damages.

18.2 Liability is limited to the amount paid by the Client for the service within the last 6 months.

19. Indemnification

Users agree to indemnify LucidHR against claims arising from misuse of the platform or violation of these Terms.

20. General Provisions

20.1 These Terms constitute the entire agreement between the parties.

20.2 If any provision is found unenforceable, the remaining provisions will remain in effect.

20.3 We may modify these Terms at any time with reasonable notice.

21. Contact Information

LucidHR Solutions
Email: admin@marvelousafricalogistics.com
Phone: +234 9033329084
Address: 11 Pelewura Close Apapa Lagos

Document Owner: Legal & Compliance, LucidHR Solutions
Review Cycle: Annually or as needed by regulation

By clicking "Accept," you acknowledge that you have read, understood, and agreed to these Terms and Conditions.